Legal / Privacy

Privacy Policy

This explains what information SMM Cute collects when you use our panel, why we collect it, and the choices you have over your own data.

Effective: DD Month YYYY Last updated: DD Month YYYY 13 sections
01

§01 Introduction & Scope

This Privacy Policy describes how [SMM Cute / Legal Entity Name] ("SMM Cute", "we", "us", or "our") collects, uses, stores, and protects information when you visit smmcute.com or use our social media marketing (SMM) panel and related services (together, the "Service").

By creating an account, placing an order, or otherwise using the Service, you agree to the collection and use of information as described in this policy. If you do not agree, please do not use the Service.

02

§02 Information We Collect

Account information

  • Username, email address, and password (stored in encrypted/hashed form)
  • Optional contact details you choose to provide (e.g. WhatsApp/Telegram handle for support)

Order & usage information

  • Social media profile links or post URLs you submit for order fulfillment
  • Order history, service selections, and quantities purchased
  • Wallet balance and transaction history within your account

Technical & analytics information

  • IP address, browser type, device type, and operating system
  • Pages visited, time spent, referring URLs, and click behavior
  • Session recordings and heatmap interactions (see Section 4)
03

§03 How We Use Your Information

We use the information we collect to:

  • Create and manage your account, and authenticate your login
  • Process, deliver, and provide support for your orders
  • Communicate order updates, service notices, and promotional offers (you can opt out of marketing messages at any time)
  • Detect, investigate, and prevent fraud, abuse, or violations of our Terms of Service
  • Understand how visitors use our site so we can improve performance and usability
  • Comply with legal obligations where applicable
04

§04 Cookies & Tracking Technologies

We use cookies and similar technologies to operate and improve the Service. Specifically, we use:

  • Google Analytics (GA4) — to understand aggregate traffic and usage patterns
  • Google Tag Manager — to manage the tags and scripts listed here
  • Microsoft Clarity — to record anonymized session behavior and generate heatmaps that help us fix usability issues
  • Essential cookies — required for login sessions and core site functionality

You can control or disable cookies through your browser settings. Disabling essential cookies may prevent parts of the Service, such as logging in, from working correctly.

05

§05 Payment Data

We accept payments via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and select cryptocurrency gateways. Payment processing is handled by our licensed third-party payment providers — we do not store your full card number, mobile banking PIN, or wallet private keys on our servers.

We retain only the transaction reference, amount, and status needed to reconcile your wallet balance and provide support if a payment issue arises.

06

§06 Sharing & Disclosure

We do not sell your personal information. We may share limited information with:

  • Service providers we use to fulfill orders (upstream engagement providers), strictly limited to what's needed to complete your order (e.g. the profile/post URL and quantity)
  • Payment processors, to complete and verify transactions
  • Analytics providers listed in Section 4
  • Law enforcement or regulators, only where required by applicable law
07

§07 Data Retention

We retain account and order data for as long as your account remains active, and for a reasonable period afterward to comply with financial record-keeping obligations, resolve disputes, and enforce our agreements. You may request deletion of your account as described in Section 8.

08

§08 Your Rights & Choices

Depending on your location, you may have the right to:

  • Request a copy of the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your account and associated data
  • Opt out of marketing communications

To exercise any of these rights, contact us using the details in Section 13.

09

§09 Children's Privacy

The Service is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal data, please contact us so we can remove it.

10

§10 Security Measures

We use industry-standard measures — including SSL/TLS encryption in transit and access-controlled infrastructure — to protect your information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Tip: Never share your account password with anyone, including individuals claiming to represent SMM Cute support.
11

§11 International Users

Our servers and service providers may be located outside your country of residence. By using the Service, you consent to the transfer and processing of your information in these locations.

12

§12 Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page. Continued use of the Service after changes take effect constitutes acceptance of the revised policy.

13

§13 Contact Us

If you have questions about this Privacy Policy or how your data is handled, reach us at: