❓ Help Center

Frequently asked questions

Everything you need to know about ordering, delivery, payments and support. Can't find it here? Our team is online 24/7.

General

SMM Cute is a social media marketing panel where you buy followers, likes, views, comments and other engagement across Instagram, Facebook, TikTok, YouTube and more. Add funds, place an order, and track it from a single dashboard.

Yes, absolutely. We use safe methods that comply with social media platform guidelines, and every order runs on your public link or username — we never ask for account passwords.

Yes. Our followers and engagement come from real, active accounts. We never use bots or fake accounts, so your growth stays authentic and sustainable.

Yes. We cover Instagram, Facebook, YouTube, TikTok, LinkedIn, Telegram, Discord, X/Twitter, Spotify, Twitch, SoundCloud, and more — 12+ platforms under one login.
Orders & Delivery

Most orders start processing instantly. Delivery time varies by service, but most complete within 12 hours — some, like likes, finish within a few hours.

Pick a service, paste your profile or post link, set the quantity, and choose a drip-feed speed if you don't want it delivered all at once — then confirm to start.

You can track delivery progress in real time from your dashboard as soon as your order is placed — every order shows start count, delivered count and current status.

You can top up your wallet starting from just $0.20, so there's no large minimum to get started.
Payments

We accept bKash, Nagad, Rocket, Upay, Visa, Mastercard, Cryptomus, Binance, and Payoneer — choose whichever is most convenient for you.

Yes. All payments are processed through secure, licensed gateways with SSL encryption, so your payment details are never exposed.

Yes. You can top up your balance with bKash, Nagad or Rocket, along with card and crypto options, so you're not stuck waiting on an international transfer.
Refunds & Refills

We offer a full refund guarantee if you're not satisfied. Contact our support team with your order details and we'll process your refund promptly.

Services marked with a refill guarantee are refilled automatically if they drop within that service's refill window. If it doesn't refill on its own, contact support with your order ID before the window closes.
Account & API

Yes. Our API lets you place orders, check your balance, and pull order status as plain JSON, so you can connect it to your own storefront or automation scripts — bulk pricing is available for agencies.

Our team is on live chat and tickets 24/7. Most messages get a reply within minutes during peak hours, and every ticket is answered by a person — not a bot.

SMM Cute is a social media marketing panel where you buy followers, likes, views, comments and other engagement across Instagram, Facebook, TikTok, YouTube and more. Add funds, place an order, and track it from a single dashboard.

Yes, absolutely. We use safe methods that comply with social media platform guidelines, and every order runs on your public link or username — we never ask for account passwords.

Yes. Our followers and engagement come from real, active accounts. We never use bots or fake accounts, so your growth stays authentic and sustainable.

Yes. We cover Instagram, Facebook, YouTube, TikTok, LinkedIn, Telegram, Discord, X/Twitter, Spotify, Twitch, SoundCloud, and more — 12+ platforms under one login.

Most orders start processing instantly. Delivery time varies by service, but most complete within 12 hours — some, like likes, finish within a few hours.

Pick a service, paste your profile or post link, set the quantity, and choose a drip-feed speed if you don't want it delivered all at once — then confirm to start.

You can track delivery progress in real time from your dashboard as soon as your order is placed — every order shows start count, delivered count and current status.

You can top up your wallet starting from just $0.20, so there's no large minimum to get started.

We accept bKash, Nagad, Rocket, Upay, Visa, Mastercard, Cryptomus, Binance, and Payoneer — choose whichever is most convenient for you.

Yes. All payments are processed through secure, licensed gateways with SSL encryption, so your payment details are never exposed.

Yes. You can top up your balance with bKash, Nagad or Rocket, along with card and crypto options, so you're not stuck waiting on an international transfer.

We offer a full refund guarantee if you're not satisfied. Contact our support team with your order details and we'll process your refund promptly.

Services marked with a refill guarantee are refilled automatically if they drop within that service's refill window. If it doesn't refill on its own, contact support with your order ID before the window closes.

Yes. Our API lets you place orders, check your balance, and pull order status as plain JSON, so you can connect it to your own storefront or automation scripts — bulk pricing is available for agencies.

Our team is on live chat and tickets 24/7. Most messages get a reply within minutes during peak hours, and every ticket is answered by a person — not a bot.

Still have questions?

Our support team is online 24/7 and usually replies within minutes.